Quotes are valid for 48 hours from the date provided and are subject to change based on current material and market pricing.
A non-refundable deposit is required before production begins. Deposit amount may vary depending on the project.
Production timelines typically range from 2–8 weeks depending on design complexity, stone sourcing, and production schedule. Estimated timelines are not guaranteed.
CAD renderings or design approvals must be confirmed before manufacturing begins. Once approved, major design changes may result in additional charges and production delays.
Inspiration photos are used as references only. Exact replication of another jeweler’s design is not guaranteed.
Final stone weights, dimensions, and gold weights may vary slightly due to the handcrafted nature of custom jewelry production.
Certain fashion-focused or delicate designs may prioritize appearance over comfort or everyday practicality. Please consider lifestyle and wear preferences when selecting your design.
Eternity LGD is not responsible for damage caused by improper wear, accidental impact, misuse, or unauthorized third-party modifications or repairs.
All custom orders, personalized items, redesigned jewelry, special order diamonds, and modified pieces are final sale.
Remaining balance must be paid in full prior to shipment or pickup.
By proceeding with a custom order, the client acknowledges and agrees to the policies listed above.
